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Response from the owner
6 months ago
Dear Patma, Greetings from North Rasoi by Chef Pillai, Gokulam Galleria Mall, Calicut. We are truly sorry to learn about your unsatisfactory experience with us. Providing exceptional food and service is our utmost priority, and it is disappointing to hear that we did not meet your expectations during your visit. Your concerns regarding the taste and quality of the food, service efficiency, and overall dining experience are being taken very seriously. We are committed to thoroughly reviewing our processes and providing additional training to our staff to ensure higher standards of hospitality and food quality. We genuinely value your feedback, as it helps us improve and provide the best possible experience for all our guests. We would greatly appreciate the opportunity to speak with you directly to understand your concerns better and restore your confidence in us. Please feel free to contact us at the numbers provided below. We look forward to hearing from you and making things right. Thank you. Restaurant Manager Mob: 7356074111, 7356933111.