Zaatar Restaurant Calicut is an excellent destination for those looking to enjoy a fine dining experience with friends and family. The restaurant offers a great ambiance with premium interiors and furniture, creating the perfect setting for a memorable evening. The menu has a wide variety of options, ranging from traditional Arabic dishes such as leham brisket and al najik kebab to Chinese dishes. The tawa platter is a must-try, although it can be a bit pricey. The hookah lounge on the first floor provides a great place to relax and enjoy a shisha. The staff are friendly and attentive and provide top-notch customer service. However, some customers have complained about the mayonnaise dips not being up to par, and the staff can be a bit rude at times. The prices can also be a bit steep, but overall the food is worth it. If you're looking for an enjoyable evening with good food and great atmosphere, Zaatar Restaurant Calicut is definitely worth a visit.
Repeated disturbance isn’t service—it’s harassment. Terrible experience at this restaurant.Today visited with family and I clearly told the supplier I didn’t want juice or dessert, yet multiple staff kept coming back, asking the same question again and again, even after I said I’d let them know if I needed anything. Owner/Manager : Is this how you train your staff—to pester customers and beg for orders instead of respecting a clear ‘NO’ ? Management needs to retrain their team to listen to customers, Not hound them. Service: Dine in Meal type: Dinner Price per person: ₹1,000–1,200 Service: 1
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Response from the owner27 days ago
We’re truly sorry to hear about your recent experience and the repeated disturbance you faced during your visit. This is certainly not the level of service we aim to provide, and we deeply regret the inconvenience caused to you and your family. Your feedback is being taken very seriously. We will address this with our team immediately and ensure they are retrained to be more attentive, respectful, and sensitive to guests’ preferences—especially when a clear request has been made. We genuinely appreciate you bringing this to our attention and hope to have an opportunity to serve you better in the future. Best Regards, Team Zaatar Restaurants