Wabi Sabi

Dear Mr. Garg,Greetings from The Oberoi, Bengaluru.Thank you for taking the time to share your feedback regarding your recent dining experience with us.I am delighted to know that you enjoyed our culinary offerings and appreciated the ambience of the restaurant. It is especially gratifying to learn that you found the setting conducive to a relaxed dining experience and that the service was as per your liking.At the same time, I note that our service did not fully meet your expectations. Feedback such as yours is invaluable, as it helps us identify opportunities to improve and ensure greater consistency in our service standards.Please be assured that your comments have been shared with the concerned team for review and corrective action.Thank you once again for your feedback and for dining with us. We look forward to welcoming you back and providing you with an experience that is truly reflective of the standards for which The Oberoi is known.Warm regards,Mayan DhawanGeneral Manager

Dear Ms. Pereira,Greetings from The Oberoi, Bengaluru.Thank you for taking the time to share such a thoughtful and beautifully articulated review of your recent dining experience at Wabi Sabi.I was particularly touched by your reflection on the philosophy of wabi-sabi and delighted to know that your experience resonated so strongly with the essence of our restaurant. It is truly gratifying to learn that you found the dining experience exemplary and that the al-fresco setting, cuisine and service came together to create a memorable evening.I am pleased that you enjoyed our culinary offerings and that the thoughtfulness and attentiveness of our team contributed positively to your experience. At The Oberoi, we believe that genuine hospitality lies in anticipating our guests’ needs and creating experiences that feel both personal and effortless and I am delighted that this was reflected throughout your visit.Thank you also for recognising the team’s attentiveness towards dietary preferences and allergies. We place great importance on ensuring that every guest feels comfortable and well cared for and I am delighted that this aspect of our service left a positive impression on you. Your generous comments about how Wabi Sabi balances luxury with the dynamic character of Bengaluru are particularly meaningful. Such feedback is deeply rewarding for our team and inspires us to continue creating memorable experiences for our guests.Thank you once again for your kind words and recommendation. We look forward to welcoming you back to Wabi Sabi and The Oberoi, Bengaluru, for many more memorable dining experiences.Warm regards,Mayan DhawanGeneral Manager

Dear Mr. Saxena,Greetings from The Oberoi, Bengaluru.Thank you for taking the time to share your wonderful feedback following your recent dining experience at Wabi Sabi.We are delighted to know that you enjoyed the food, especially the sushi and desserts and that the service added positively to your dining experience.Your generous appreciation is a great source of encouragement for both our culinary and service teams.Thank you once again for your kind words and recommendation. We look forward to welcoming you back to Wabi Sabi soon for another memorable dining experience.Warm regards,Mayan DhawanGeneral Manager