Mahjong Room

Dear Ms SupriyaNamasteGreetings from Welcomhotel By ITC Hotels, Richmond Road, Bengaluru!Thank you once again for taking the time to speak with me & executive chef Amruth personally. I truly appreciate you for sharing the details of your meal experience at Mahjong Room, and I am grateful for your graciousness during our conversation.Please accept my sincere apologies for the reported concern and it is deeply concerning and certainly not reflective of the service philosophy we uphold at ITC.Please be assured that your feedback has been duly noted and I have personally addressed the same with the entire team.I truly hope that we will have another opportunity to welcome you and your family back, so we may deliver the kind of experience you rightfully expect from us.Thank you once again for your understanding and for bringing this to my attention. Should you require any assistance in the future, please do not hesitate to reach out to me directly.DENNIS LIUFOOD & BEVERAGE MANAGER

Dear Mr. Samir,Thank you for taking out the time to post your feedback on this platform. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our restaurant. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage, and we look forward to welcoming you back soon.Responsibly Yours,Ankesh Kumar Food and Beverage Manager+91 99714 84939