The Great Kabab Factory (Radisson Blu Kaushambi)

Dear Kashish Sonkar, At the outset, I would like to extend my heartfelt apologies for the disappointing experience you had during your recent visit to our restaurant. Your feedback is extremely valuable to us, especially coming from a guest who has been loyal to us for over 15 years. We are truly sorry to hear that the food quality and variety did not meet your expectations this time. The issues you mentioned regarding the undercooked dishes and limited dessert options are concerning and not reflective of the standards we strive to uphold. Please rest assured that I have personally escalated this matter to our Executive Chef and the Food & Beverage Manager to ensure a thorough review and immediate corrective actions. We understand how such an experience can affect your overall impression, particularly after being a consistent patron of our property. Our pricing is carefully considered to reflect the quality and service we aim to deliver, and I regret that it did not feel justified on this occasion. Thank you once again for bringing this to our attention. Your feedback helps us grow and improve, and we are deeply grateful for your continued support over the years. Warm regards, Ashwani Koul Cluster Front Office Manager Radisson Blu Kaushambi, Delhi NCR Radisson Blu Tower Kaushambi, Delhi NCR

Dear Himanshu Mehra, Thank you for sharing such wonderful feedback! It's delightful to hear that you had a great time with your family and enjoyed the delicious food and atmosphere. We're especially glad that Chef Jagdish made your experience memorable. Your recommendation means a lot to us, and we can't wait to welcome you back soon! Regards, Ashwani Koul Cluster Front Office Manager Radisson Blu Kaushambi, Delhi NCR ! Radisson Blu Tower Kaushambi, Delhi NCR !

Dear Rajnish, Thank you for sharing your wonderful experience at The Great Kebab Factory! It’s delightful to hear that the warm welcome and attentive service made a lasting impression. We’re thrilled that Chef Jagdish Singh’s dedication to flavor and presentation contributed to a memorable meal for you. We appreciate your recommendation for family dining and look forward to welcoming you back for more exceptional moments! Warm Regards, Ashwani Koul Cluster Front Office Manager Radisson Blu Kaushambi, Delhi NCR Radisson Blu Towers, Kaushambi Delhi NCR