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Response from the owner
2 months ago
Dear Vishakha Rathod,We are deeply sorry to hear about the disappointing experience you had at our ice cream shop. We apologize for serving you stale and unfresh mosambi juice, which unfortunately made you feel unwell. We understand how upsetting it must be to receive a drink that doesn't meet our usual standards of quality and freshness.We take food safety and hygiene extremely seriously, and it's clear that we fell short of our own expectations in your case. We want to assure you that we are taking immediate action to address this issue and prevent it from happening again in the future. We will be conducting a thorough investigation into what went wrong and making necessary changes to ensure that our juices are always fresh and of the highest quality.We would like to make things right and would like to invite you to share more details about your experience with us. Please feel free to call us at 9427578348, and we will do our best to resolve the issue right away. Your health and satisfaction are our top priority, and we appreciate your feedback in helping us improve.Once again, we apologize for the inconvenience and distress caused. We hope you will give us another chance to serve you better in the future.Warm Regards,Team Shree Janta Ice Cream.