The place is great, but the waiter isn't responding that kindly. It's Okay though. And we have to wait for the waiter a little long. Cleanliness is great. Washroom/hand wash area neat and good. It's the services that needs to improve. They didn't open the door when me and my family went but for other family they did. One or two were kind there. We asked for hot water. The waiter served cold. And someone who is kind took the cup and informed the waiter to serve hot water. IMPORTANTLY, NO FIRST COME FIRST SERVE. Served people who came very later after us. Food: 3 Service: 1 Atmosphere: 3
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Response from the owner2 months ago
Greetings from Samco Teynampet. We greatly value your feedback that you have posted.The Samco group of restaurant are continuously striving towards improving our quality and standards in all areas. Please do give us a chance to understand your experience by contacting us by calling or texting, so we could take this as a valuable feedback and learning, to improve in all aspects. Kindly contact us at the below number. Ph.9962175603 Samco Management
Had lunch at Samco on Friday. For two it costs around ₹1500. We ordered Mixed Fried Rice, Lovely Chicken, Fish Finger, Fruit Salad with Ice cream and Chicken Dum Briyani . Lovely chicken and Chicken Biryani tasted really good. Loved it. I would recommend trying it. Had a problem with the taste of Mixed Fried rice so that was very disappointing The portions of the dishes were smaller than usual imo. (Did not have the energy to take more pictures ) Service was by Mr. Jaganath, he was very polite. Meal type: Lunch Price per person: ₹600–800 Food: 3 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Biryani
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Response from the owner3 months ago
Greetings from Samco Teynampet Thank you for your feedback. Could you kindly reach out to us at the number given below. So we can understand the situation better and work towards improving your experience. We hope to hear from you soon and make things right. Ph.9962175603 Samco Management