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Avartana - ITC Grand Chola
16 days ago
Dear Guest,Namaste!Thank You for your valuable feedback on Zomato. We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience.At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your recent experience on account of hotel services. I would like to assure you that I have personally addressed the same and initiated necessary corrective measures to prevent any further recurrence. Kindly share your contact details with us so we can get this issue corrected at the earliest.It was a pleasure to have you with us and we sincerely look forward to welcoming you back again for an enhanced experience with ITC Grand Chola.Warm RegardsGanesh KuppusamiFood & Beverage ManagerITC Grand Chola