Pelican Deck

Name: Pelican Deck
Address: SPA, Pelican Deck, Sheraton Grand Chennai Resort &, 280, East Coast Rd, Chennai, Tamil Nadu, India
Telephone: +919384832956
Price range: $$$$
Rating: 4.6

292 votes

#18 of 27690 restaurants in Chennai

Grill, European, Vegetarian options

ClosedOpens at 12:30PM

$$$$ Price range per person INR 1,500 - INR 1,700

SPA, Pelican Deck, Sheraton Grand Chennai Resort &, 280, East Coast Rd

Chennai, Tamil Nadu, India

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This is the best place near Madras Crocodile Bank. Many people come to try nicely cooked garlic prawns, butter chicken and grilled lamb. Ordering tasty brulee dessert, brioches and bread pudding is a pleasant experience here. Wine is good, try it. According to the comments, visitors usually recommend asking for great pelican here.

Invite your girlfriend to this bar with a romantic atmosphere and live music. Many guests say that the staff is efficient at this place. Cool service is something clients like here. From the guests' viewpoint, prices are average. Pelican Deck has received Google 4.1 according to the guests' opinions.

Frequently mentioned in reviews

chef Binu Mathew

the amouse bouche

by surbhi

with buttered brioche

in mahabalipuram

are great asset

mohan

waves

the yummy -creme brulee

lamb chops

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Ratings of Pelican Deck

Zomato

(4.4/5)

120

Google

(4.1/5)

Trip

(5/5)

127

Facebook

(5/5)

Visitors' reviews on Pelican Deck

/ 97

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L Parvin 3 months ago on Google

I had made a reservation through Zomato for a 7 PM dinner to celebrate a special occasion. Upon arriving at the resort, I was given incorrect directions multiple times by staff, with no one appearing to know where the restaurant was located. After much effort and confusion, I finally discovered that Pelican Deck was closed: a fact that was neither communicated beforehand nor mentioned by any of the staff. This lack of proactive communication was extremely disappointing, especially for a restaurant under the Sheraton brand. Adding to the frustration, the resort staff failed to acknowledge their mistake or offer an apology, let alone provide an alternative arrangement to salvage the evening. Poor coordination among staff and a lack of accountability left a sour impression, turning what should have been a memorable celebration into a frustrating ordeal. If these issues are addressed with urgency, the restaurant could live up to its promise. Until then, I would advise potential diners to confirm operational status before visiting. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Dear L Pravin, We apologize for the inconvenience caused. The error occurred due to a listing …Dear L Pravin, We apologize for the inconvenience caused. The error occurred due to a listing issue and we are extremely sorry to have such an incident occur on a special occasion. We thank you for this feedback and will definitely work on retraining the staff to make sure every guest that gets the high level of service that you have known us for. We apologize once again and hope you would give us the chance to serve you in the future. Regards, Saptarshi Biswas General ManagerMore

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Vishnu Reddy 7 months ago on Google

The service here is like the weather, the waiters are either interested in serving you or not, and any slight inconvenience to certain staff will trigger their ego and will behave like toddlers. The cocktails here are the worst, 800rs for a sour tasting glass of horrible liquid. Never again Price per person: ₹600–800 Service: 3

Response from the owner 6 months ago

We must share with you that your feedback is very important for us. Thank you for your valuable feedback! …We must share with you that your feedback is very important for us. Thank you for your valuable feedback! We deeply regret the inconvenience caused to you. We have taken note of your feedback, and assure you that our team will work on it to make the services much better for you. We hope to welcome you back to the resort as we would love to deliver an better experience for you. Regards, Saptarshi Biswas General Manager More

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Arunkumar A 7 months ago on Zomato

Very poor cistomer service. Went on friday afternoon . The waiter brings the bill before the order is served . Does not leave till you clear the bill . Had to wait for more than 20 minutes before the order was served . Pathetic experienceFinally had to complaint to the manager for this behaviour . Will never visit here again

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+91 93848 32956

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Grill, European, Vegetarian options

ClosedOpens at 12:30PM

$$$$ Price range per person INR 1,500 - INR 1,700

SPA, Pelican Deck, Sheraton Grand Chennai Resort &, 280, East Coast Rd

Chennai, Tamil Nadu, India

Address

SPA, Pelican Deck, Sheraton Grand Chennai Resort &, 280, East Coast Rd, Chennai, Tamil Nadu, India

Features

Сredit cards accepted Outdoor seating Takeaway Booking Wheelchair accessible Parking

Opening hours

SundaySun	12:30PM-3:30PM 7PM-11PM
MondayMon	6:30PM-12AM
TuesdayTue	6:30PM-12AM
WednesdayWed	6:30PM-12AM
ThursdayThu	6:30PM-12AM
FridayFri	12:30PM-3:30PM 7PM-11PM
SaturdaySat	12:30PM-3:30PM 7PM-11PM