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Response from the owner
a month ago
Hi Jasmeet Singh Wadhera, I’m really sorry to hear that our staff came across as unreceptive and lacking hospitality during your visit. That’s definitely not the experience we want for anyone at McDonald’s. We appreciate you sharing this feedback—it helps us understand where we need to improve. If you’re open to it, we’d love another chance to show you the warm and friendly service we aim for every day. Thanks again for letting us know! – McDonald's Team