Sterling Ooty Elk Hill

Name: Sterling Ooty Elk Hill
Address: No. 25, Ramakrishna Mutt Road, Ooty, Tamil Nadu, India
Telephone: +918069670839
Rating: 4.5

10921 votes

#146 of 568 restaurants in Ooty

No. 25, Ramakrishna Mutt Road

Ooty, Tamil Nadu, India

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After visiting Ramakrishna Mutt, you can look over the menu at this restaurant. There is a beautiful view from Sterling Ooty Elk Hill. Many guests consider the staff cute. This place is remarkable for its professional service. From the visitors' viewpoint, prices are attractive. Expect the homey ambiance at this spot. This restaurant has received Google 4.4 according to the guests' opinions.

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Ratings of Sterling Ooty Elk Hill

Google

(4.5/5)

10921

Visitors' reviews on Sterling Ooty Elk Hill

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Nitin Gupta 14 days ago on Google

Day 1 Review: We arrived after a long drive, & when reached the Ooty town, in rains, we were confused by the routes (google maps !!). We tried calling the hotel multiple times but to no avail. We managed to reach the hotel after an hour of city traffic, only to be told that our rooms weren't ready. This is was in spite of us informing them about when we were arriving 2 days earlier. Still not such a big letdown... We decided to have lunch in the hotel restaurant ( food was decent), and then headed to our rooms. The rooms are in another building/block, needed us to walk in open sky (rains alas...). The rooms are clean/decent. However, the balcony is very small and the heaters are old type. In the evening, we went to the restaurant for tea and coffee, along with some fritters. When we wanted to return to our rooms, we asked the reception for some umbrellas so that we could walk to our block. First, the receptionist seemed surprised, and then lied to us, saying they keep umbrellas along the way to our block. I could not find any umbrellas or even any umbrella stand in the whole corridor & went back, reiterated the necessity of umbrellas and requested at least one for my mother (senior citizen) and they told me "sir, you will take umbrella to your room and it will be difficult to bring it back". At last, we returned in rain with no umbrellas. This is extremely disappointing (both the service and hospitality) especially coming from a known brand like sterling!! The cost of rooms now seems very high compared to the facilities. I hope things improve in next couple of days... Day 2 Review: We had a nice breakfast in the morning. Travel Desk was very helpful and gave us a good car for the whole day sight seeing. Driver was professional and helped us all the day along. We came back to the hotel in the evening and to our surprise, our room key cards were not working. We called the reception and they sent new cards promptly. Dinner had a good vibe and live counter of breads was a good addition. Service: 3

Response from the owner 15 days ago

Dear Nitin, Thank you for sharing your experience. It’s regrettable to hear about the confusion upon arrival and the challenges you faced with the room readiness and service. We understand how frustrating that can be, especially after a long journey. It's good to know that you found the food decent and the rooms clean, although we acknowledge the concerns regarding the balcony size and the heaters. We're sorry for the inconvenience you experienced with the umbrellas during the rain; your feedback highlights areas where we can improve our service. We appreciate your insights and hope the rest of your stay meets your expectations better. Your comfort and satisfaction are important to us. Sincerely, The Sterling Holidays Team

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mohini verma 25 days ago on Google

Our stay at Sterling Ooty Elk Hill was nothing short of magical! Nestled amidst the lush green hills of Ooty, the resort offers breathtaking views of the valley and a peaceful atmosphere that’s perfect for relaxation and rejuvenation. From the moment we arrived, the staff welcomed us with genuine warmth and hospitality. The check-in process was smooth, and every member of the team went out of their way to make us feel comfortable. The rooms were spacious, clean, and beautifully maintained, with large windows that let in plenty of natural light and offered stunning views of the misty hills. The bed was cozy, and the amenities were well thought out. One of the highlights was the food—the in-house restaurant served a delightful variety of dishes, both local and continental. The breakfast spread was generous, and every meal felt lovingly prepared. The property itself is charming, with beautifully landscaped gardens, fun activities for both kids and adults, and cozy spots to just sit back and soak in the serenity. We also enjoyed the small bonfire they arranged in the evening, which made for a lovely experience under the stars. Overall, Sterling Ooty Elk Hill is the perfect blend of comfort, nature, and warmth. Highly recommended for families, couples, or anyone looking to escape into the calm beauty of the hills. We left with beautiful memories and a promise to return! Service: 3

Response from the owner 25 days ago

Dear Mohini, Thank you so much for sharing your wonderful experience at Sterling Ooty Elk Hill! It's heartwarming to hear that you found the ambiance magical and enjoyed the hospitality of our team. We're delighted you appreciated the spacious rooms and the diverse dining options we offer. It’s great to know you enjoyed the property’s charm and the evening bonfire as well. We truly look forward to welcoming you back for more beautiful memories in the future! Sincerely, The Sterling Holidays Team

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vivekmatiz 25 days ago on Google

Elk Hill in Ooty is a popular resort that offers a tranquil retreat amidst nature. The stay was likely good due to the following reasons - *Scenic views*: Elk Hill provides breathtaking views of the surrounding landscape, making it an ideal spot for nature lovers and photographers. - *Comfortable accommodations*: The resort offers cozy rooms and suites that cater to different needs and preferences, ensuring a comfortable stay for guests. - *Amenities and activities*: Elk Hill might offer various amenities like dining options, recreational activities, and spa services, which contribute to a pleasant stay. - *Hospitality*: The staff at Elk Hill likely provided warm hospitality, making guests feel welcome and attended to during their stay. If you have any specific details or experiences you'd like to share, I'd be happy to help you elaborate further! Thanks to swetha and her team Service: 5

Response from the owner 25 days ago

Dear Vivekmatiz, Thank you for your wonderful review! We're delighted to hear that you enjoyed the scenic views and found the accommodations comfortable. It's great to know that our amenities, activities, and warm hospitality contributed to your pleasant stay. Your appreciation for Swetha and her team is truly valued. We hope to welcome you back to Elk Hill for another tranquil retreat soon! Sincerely, The Sterling Holidays Team

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