KFC

Name: KFC
Address: Sy No 3/6/552/558, MPM Millenium Mall, Hyderabad, Telangana, India
Telephone: +918042754444
Price range: $$
Rating: 4.1

10222 votes

#343 of 6653 fast food in Hyderabad

88 more branches in Hyderabad

Fast food

$$$$ Price range per person INR 250

Sy No 3/6/552/558, MPM Millenium Mall

Hyderabad, Telangana, India

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D. G. S Melkote Park is what you should visit before wonderful meals at this restaurant. KFC is well known for its great service and friendly staff, that is always ready to help you. Google users assigned the rating of 4.1 to this place.

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himayat

goodDietary restrictions

goodKid-friendliness

goodParking space

goodWheelchair accessibility

wednesday Offer

hot Wings and Fries

chicken bucket

000Recommended dishes

parking lotParking

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(2.8/5)

Visitors' reviews on KFC

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Yelka Anjaneyulu 18 days ago on Google

Good service. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Dinner Price per person: ₹200–400

Response from the owner 18 days ago

Thanks for the love! We’re delighted you had a great time with us.

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Nikhil Reddy 18 days ago on Google

Good food. Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Meal type: Lunch Price per person: ₹400–600

Response from the owner 18 days ago

Hey, thanks for the awesome rating! We're so happy you loved it!

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vicky Dada 3 months ago on Google

Visited today for dine-in and had a very disappointing experience at KFC Himayat Nagar. • I scheduled an order for the Ultimate Savings Bucket and headed to the store. The TV screen showed my order as “Ready,” but when I asked the service staff, they said it wasn’t ready yet. It took another 15 minutes before the order was actually placed and prepared. • After finally receiving the order, they gave the wrong dip. My brother had already opened it, so we didn’t immediately notice it was not the dip we ordered. When I went to the counter to explain the issue, the staff asked me to return the wrong dip. I told them it was already opened by mistake and requested the correct dip we originally ordered. • Shockingly, the staff insisted I pay for the dip, even though it was their mistake. Instead of acknowledging the error and fixing it, they argued. One team member even told another to take the opened dip away, and the staff literally threw it into the dustbin in front of us. No basic courtesy, no ownership of their mistake, and no effort to make it right. This isn’t about the cost of a dip—it’s about customer service and respect. If a customer receives the wrong item, the right approach is to apologize and provide the correct one, not argue and demand payment. The lack of time sense, the misleading “Ready” status on the screen, and the dismissive attitude from staff made the whole experience frustrating. KFC needs to address this store’s service standards urgently. Staff should be trained to: • Verify orders before handing them over. • Handle mistakes politely and professionally. • Avoid wasting food unnecessarily—especially after taking a customer’s item back. • Maintain basic courtesy and problem-solving attitude. Overall: 1/5. Would not recommend this outlet until they fix their service and customer handling. Service: Dine in Meal type: Lunch Service: 1

Response from the owner 3 months ago

Apologies! Our first priority is that our customers have a great experience. Request you to share your feedback on [email protected]. We'll connect with you shortly.

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