Infinity - Crowne Plaza Mayur Vihar

Name: Infinity - Crowne Plaza Mayur Vihar
Address: Crowne Plaza Hotel, Plot No 13B, New Delhi, Delhi, India
Telephone: +911141102222
Price range: $$$$
Rating: 4.7

1494 votes

#2 of 2105 cafeterias in New Delhi

Indian, Asian, International

Open now 7AM - 11PM

$$$$ Price range per person INR 2,000

Infinity - Crowne Plaza Mayur Vihar on map

Crowne Plaza Hotel, Plot No 13B

New Delhi, Delhi, India

New Ashok Nagar

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Taste something new from the Indian cuisine. It's worth coming to this restaurant to try tasty grilled chicken, pizza and chicken tikka. Good Italian cakes and tasty ice cream might be what you need. Try the great tea served here.

Infinity - Crowne Plaza Mayur Vihar is well known for its great service and friendly staff, that is always ready to help you. There is a charming atmosphere and nice decor at this place. As for the Google rating, this spot achieved 4.3.

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Ratings of Infinity - Crowne Plaza Mayur Vihar

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(4.9/5)

1091

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(3.6/5)

Visitors' reviews on Infinity - Crowne Plaza Mayur Vihar

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Kapil Verma 2 months ago on Google

I recently visited Crowne Plaza for a business meeting and dined at the Infinity restaurant. Unfortunately, the experience fell short of expectations. The service was unusually slow, with extended wait times even for basic requests. The chairs are uncomfortable to sit. More concerning was the lack of proper hospitality. Some servers were handling food with their fingers, which was both unprofessional and unhygienic. Such lapses are disappointing, especially from a brand known for its quality and service standards. I hope the management takes steps to improve staff training and maintain better dining standards, though I wouldn't like to visit this place again. Food: 3 Service: 1 Atmosphere: 2

Response from the owner 2 months ago

Dear Kapil Verma, Thank you for sharing your valuable feedback with us. I understand your experience at our hotel was not as per expectation and we sincerely apologize for the inconvenience caused during your stay. While I have shared your feedback with the team to ensure that corrective measures are taken immediately and effectively. I assure you that these lapses were an exception to our normal standards and I hope you will not allow them to forever mar your impression of our hotel. For your future reservation, please write to me and I will be delighted to oversee all aspects of your stay personally. My team and I look forward to welcoming you back to Delhi. Warm Regards, Pankaj Gupta [email protected]

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Prashant Verma 3 months ago on Google

Food: 5 Service: 5 Atmosphere: 5

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Aditya Mishra a year ago on Google

Infinity - Crowne Plaza Mayur Vihar is a luxury hotel located in the Mayur Vihar area of New Delhi, India. Known for its elegant ambiance and impeccable service, the hotel offers a range of amenities including spacious rooms, fine dining options, a fitness center, spa facilities, and event spaces for meetings and celebration Service: Dine in Meal type: Dinner Price per person: ₹1,200–1,400 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Grilled Chicken Burger Recommendation for vegetarians: Highly recommend Vegetarian offerings: Large vegetarian selection, Vegetarian menu or section

Response from the owner a year ago

Dear Aditya Mishra, Greetings from Crowne Plaza New Delhi Mayur Vihar Noida! …Dear Aditya Mishra, Greetings from Crowne Plaza New Delhi Mayur Vihar Noida! Thank you for choosing to stay at Crowne Plaza New Delhi Mayur Vihar Noida and posting your kind feedback! We are indeed very pleased with the way you described your experience at the hotel and being our patron for since long makes it all the sweeter. It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. We would very much appreciate it if you can share your experience with us on Trip Advisor, which will help others as well to make the right choice, To write a review, click on the link below and you will be sent directly to the correct page for sharing your feedback. http://bit.ly/cpmvta We hope you will visit us again. Warm Regards, Pankaj Gupta General ManagerMore

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