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Response from the owner
a year ago
Dear Sudhanshu Mishra, We sincerely apologize for the unpleasant experience you had during your recent …Dear Sudhanshu Mishra, We sincerely apologize for the unpleasant experience you had during your recent visit to our venue. We're truly disappointed to learn that we fell short of your expectations, as it's our utmost priority to ensure every guest has a wonderful time. Your feedback is invaluable to us, and we're taking your comments seriously to make necessary improvements. We would like to investigate the issues you encountered to prevent such incidents from occurring again in the future. We want to make things right and regain your trust in our venue. Please allow us the opportunity to make amends by reaching out to us directly at [Contact Number/Email]. We would love to discuss your concerns in detail and see how we can rectify the situation. Once again, we're truly sorry for the inconvenience caused, and we hope you will give us another chance to show you the exceptional experience we strive to provide to all our guests. Thank you for bringing this to our attention. Sincerely, Team Giggle WaterMore