C
Cream Chemistry
2 months ago
Dear Abdul Khan, Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that our Dry Fruit Delight did not meet your expectations. However, we would like to clarify that our ice cream is made fresh using premium ingredients, including a carefully measured blend of dry fruits and a hint of cardamom (elaichi) for authentic flavor—not to mask anything stale. This recipe has been loved by many of our regular customers, and quality is something we never compromise on. We take all reviews seriously, but we also want to respectfully state that misleading or defamatory claims impact the hard work of our team and the trust of our customers. If you had any concerns, we would have appreciated the opportunity to address them directly at the time of your visit. If you're open to it, we’d love to invite you back to experience the difference and taste the freshness for yourself. Warm regards-Team Cream Chemistry