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Response from the owner
28 days ago
Dear Guest,Thank you for taking the time to share your experience with us. We sincerely apologise for the delay in service you encountered. This falls short of the experience we strive to deliver at COU COU by Oberoi and we are sorry for the inconvenience caused.Please know that your feedback has been shared with our team so we can ensure better consistency moving forward. We look forward to welcoming you again for a better experience.Warm Regards, Team COU COU by Oberoi
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