C
Response from the owner
2 months ago
Hi Shiak, we're truly sorry to hear about both of your disappointing visits. It's unacceptable that your concerns weren’t addressed properly, and even more concerning that a staff member acknowledged serving cold food. This does not reflect the standards we aim to uphold at Chicking.We sincerely appreciate you bringing this to our attention — including documenting the issue. Your feedback has been escalated to our management team for serious review, and corrective actions will be taken. We deeply regret losing your trust and hope you'll consider giving us a chance to make things right in the future.