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Response from the owner
3 months ago
Dear Sarmista Priyadarsini,We're truly sorry to hear about your experience. It's disappointing when orders are canceled after payment, and we understand your frustration. We appreciate you bringing this to our attention as it helps us improve our service. Please accept our sincere apologies for any inconvenience caused.Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at [email protected] us, you are the most important part of our business. We are nothing without our guests.