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Response from the owner
a month ago
Dear Terence Carvalho,Thank you for sharing your experience with us. We appreciate your feedback and apologize for the inconvenience caused. We will address the issue of a single staff member handling counter billing and cooking to improve our service efficiency. Additionally, we will look into the delayed food preparation and ensure a more prompt service. We also apologize for the smoky sitting area and will take measures to address this concern. Your feedback helps us in striving for a better dining experience for our customers. We hope to have the opportunity to provide you with an improved experience in the future.Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at [email protected] us, you are the most important part of our business. We are nothing without our guests.