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WelcomCafe Kovai - ITC Hotels
a month ago
Dear Madam,Thank you for sharing your feedback with us. We sincerely regret to know that your recent experience did not meet expectations. Please accept our apologies for the shortcomings in both the food quality and the dessert presentation.Your comments regarding the kulfi falooda and overall pricing have been noted, and we will be reviewing them with our culinary team to ensure such lapses do not happen again.We truly value your patronage and hope you will give us another opportunity to serve you better in the future.RegardsAnanth