TREAT

Hey there, Thanks for taking the time to share your perspective. It's always heartening to see people championing the cause of gig workers. We genuinely appreciate the spirit of empathy behind your message. That said, there are often two sides to every story. From where you stood, likely near the pick-up zone, you caught a snippet of noise, maybe some chaos, and drew your conclusions. We understand how that might’ve looked from the outside. But here's the thing: Treat isn’t an assembly line unit. Every single dish is made à la minute, from scratch. With all the care and complexity that real North Indian food demands. Naturally, this means delays sometimes happen. It’s not ideal, but it’s honest food made the hard way. We deeply respect not only our own team, many of whom have been with us for over 20 years, but also our delivery partners, who form the essential bridge between our kitchen and our guests. But hey, respect demands respect. It’s got to work both ways. Now, we’re not claiming perfection on our part either. The F&B industry is a tough one. High heat, high pressure, and yes, high emotions. We've had our fair share of moments with delivery partners, some of whom are incredibly kind and patient, and some who, let’s just say, don’t always speak in the Queen’s tongue. One day, stand outside any restaurant’s pick-up counter and you’ll meet real characters, hear some very colourful language, and get a sense of the daily circus we navigate. Or better yet, step into a kitchen someday. You’ll see the chaos, the craft, and the sheer madness that goes into every plate. It’s not always pretty, but it’s real. We appreciate your passion and hope you’ll give us the benefit of the doubt before passing final judgment next time. Warmly, Team Treat