Dessert, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
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After you have seen Cyber Hub, come to this cafe. It's easy to find Theobroma Bakery and Cake Shop - Cyber Hub, Gurugram due to its great location. Google users awarded this place 4.1.
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Visitors' reviews on Theobroma Bakery and Cake Shop - Cyber Hub, Gurugram
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Rachit Sehgal
25 days ago on Zomato
The cup cakes came all scattered bit they tasted good.. but the look was spoilt .. and it was to be used as birthday cake.
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Durgesh Rajput
26 days ago on Google
Good dinesh. Food: 5 Service: 5 Atmosphere: 5
T
Response from the owner
26 days ago
Thanks for the awesome review, Durgesh Rajput!
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Rahul Prabhakar
a year ago on Google
Complaint: Misbehavior of Staff at Theobroma Bakery and Cake Shop - Cyber Hub, Gurugram I am writing to express my disappointment and frustration with the service I received at Theobroma Bakery and Cake Shop in Cyber Hub, Gurugram. My recent visit, which was supposed to be a simple and pleasant experience of buying pastries for my children, turned out to be quite distressing due to the behavior of one of your staff members. Upon entering the shop, I selected the pastries I wanted and approached the server to assist in packing them. I was informed that I needed to pay the bill first, which I promptly proceeded to do. However, at the billing counter, I encountered a staff member named Imran who showed a complete lack of interest in taking my order. Despite being at the counter first, he began processing the order of another guest who arrived after me. I requested that he follow the proper protocol and process my order as I was already at the counter, but instead of addressing my concern professionally, Imran started arguing with me. He insisted that the other guests came before me and that he needed to process their order first. This led to an unnecessary and unpleasant back-and-forth, and ultimately, I decided to leave the shop without placing my order. Such behavior from a staff member is entirely unacceptable and reflects poorly on Theobroma's reputation. Imran's disregard for customer service and basic etiquette was disappointing and frustrating. It is crucial for the staff to understand how to treat customers with respect and follow proper service protocols. I strongly urge the management to address this issue seriously. Imran's behavior indicates a need for immediate action, including retraining your staff on customer service and proper etiquette. Such incidents can significantly impact customer experience and should not be taken lightly. Thank you for your attention to this matter. I hope to see improvements in your service standards, ensuring that all customers receive the respect and service they deserve. Service: 1 Atmosphere: 1 Service: Takeaway
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Dessert, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
© OpenStreetMaps
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Address
Belvedere Towers
Ground Floor, K-1A, NH 8, DLF Cyber City, DLF Phase 2, Gurugram, Haryana, India
Features
Сredit cards accepted
Delivery
Outdoor seating
Takeaway
Website
Instagram
@Theobromapatisserie
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