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Response from the owner
a month ago
Thank you for taking the time to share such a detailed and thoughtful review. We’re glad to hear that you appreciated the ambience at The White House, including our rooftop seating and dedicated photo section. It’s also great to know our team’s courteousness made a positive impression. That said, we’re truly sorry that several aspects of your experience didn’t meet expectations. Delays in service, the issue with the shake request, and the quality of the Bamboo Biryani are all matters we take very seriously. Your feedback has been shared with both our kitchen and service teams so that we can address these concerns and prevent similar experiences in the future. We also understand your concerns about pricing, and we continuously strive to balance quality with value for all our guests. We sincerely hope you’ll consider giving us another opportunity to serve you better and deliver the exceptional experience we’re known for. Warm regards, Team The White House