your waffles are too cold looks made some hours back and simply pack that's why it reached 20 min to expected time. you are reputed brand, this is not expected from you.
WANT A GENEROUS SERVING OF IMPOLITE BEHAVIOUR AND DISRESPECT WITH YOUR WAFFLES? This is the place to go!
I do not know whether the guy at the counter is a natural grouch with no manners and basic courtesy or he was being discriminating to me. But either way, THIS IS NOT OKAY. I am a paying customer and I was yelled at, given useless gyan and told to go outside, because I came 1/2 an hour before closing time. He didn't seem to have a problem with people ordering after me (even after closing time), neither did he have advice and T&C to give anyone else. So, it only makes me wonder why he would mistreat someone who caused no trouble and was patient despite his annoying drama.
Instead of this unacceptable behaviour, he could have politely said he is not taking orders and I would have left. Seriously, no one would want to eat anything after the way I was spoken to. I just came for waffles, that I paid for (extra cos he got the order wrong).
Dear management,
If you want customers coming back to your store, I suggest you vigorously train him on how to talk to customers.
I do not know whether the guy at the counter is a natural grouch with no manners and basic courtesy or he was being discriminating to me. But either way, THIS IS NOT OKAY. I am a paying customer and I was yelled at, given useless gyan and told to go outside, because I came 1/2 an hour before closing time. He didn't seem to have a problem with people ordering after me (even after closing time), neither did he have advice and T&C to give anyone else. So, it only makes me wonder why he would mistreat someone who caused no trouble and was patient despite his annoying drama.
Instead of this unacceptable behaviour, he could have politely said he is not taking orders and I would have left. Seriously, no one would want to eat anything after the way I was spoken to. I just came for waffles, that I paid for (extra cos he got the order wrong).
Dear management,
If you want customers coming back to your store, I suggest you vigorously train him on how to talk to customers.
See you, never.