Pizza, Grill, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
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This restaurant and Mathur Hanging Trough Bridge can be both really attractive for tourists. Superstar Pizza offers food delivery for the convenience of its clients. Google users who visited this place state that the most suitable rating is 4.
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Visitors' reviews on Superstar Pizza
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KUMAR M
a month ago on Google
Food: 4 Service: 2 Atmosphere: 2 Meal type: Dinner Price per person: ₹400–600
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Pragatravels
a month ago on Google
The restaurant has a nice atmosphere and potential but the food and service didn’t quite meet expectations. With a few improvements, it could offer a much better dining experience. Food: 3 Service: 2 Atmosphere: 5 Meal type: Dinner Price per person: ₹1,000–1,200 Parking space: Somewhat difficult to find parking Parking options: Free of charge street parking
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Response from the owner
a month ago
Hi Sir, Thank you for your feedback , we regret that our food and service didn’t meet your expectations and we would like to know more about your experience, if you could contact us @6381944401 and tell us about your experience we can improvise better.
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Prithviraj Radhakrishnan
10 months ago on Google
I visited Superstar Pizza yesterday after hearing so much hype and seeing its high ratings on Google. What a colossal disappointment it turned out to be. Frankly, the name “Superstar” itself is a shame to real superstars. This place does not deserve the reputation it seems to have garnered, and I strongly urge everyone to avoid it. Here's exactly why: First, the service was beyond pathetic. After being seated, we had to call the waiter multiple times just to get his attention. When we tried to order a 7-inch pizza, we were told it would take more than 30 minutes and that only the 10-inch or 12-inch options were available. What kind of ridiculous excuse is this? A so-called “superstar” pizzeria that can’t deliver what’s on its own menu? It’s laughable. We seriously considered leaving at this point but decided to stay since we had already made the effort to visit this overhyped disaster of a place. Then came the pizza, and I regret every second we spent waiting for it. We ordered the Annamalai pizza, and it arrived 15 minutes later. The edges were burnt, the crust was paper-thin and crumbled with every bite, and the taste was mediocre at best. This was supposed to be one of their specialties? Honestly, even a basic frozen pizza from the supermarket would’ve been better. To make matters worse, when we asked for oregano, the waiter ignored us until we called him twice more. It felt like they couldn’t care less about their customers. The portion size was another insult. For a pizza priced at 385 rupees, the size was shockingly small, and the quality was abysmal. I kept thinking how much better the experience would’ve been if I had just gone to Dominos instead. At least they know how to serve consistent, decent pizzas with good customer service. Superstar Pizza is nothing but an overpriced, poorly managed, and pretentious excuse for a pizzeria. The food is terrible, the service is abysmal, and the overall experience is a waste of time and money. To the management: The arrogance you’ve developed from undeserved hype will be your downfall. Your fame means nothing if you can’t deliver good food and service. Stop resting on your laurels, or you’re destined for failure. Your name, “Superstar,” is a disgrace to the word itself. It’s insulting to real superstars who actually excel at what they do. Avoid this place at all costs. Save your money, save your time, and save yourself the frustration. You’ll have a far better experience anywhere else—especially at a Dominos. Service: Dine in Meal type: Dinner Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 4
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Response from the owner
10 months ago
Firstly would like to apologise for your experience yesterday on behalf of the staff and management …and appreciate this well written and drafted review . However it’s extremely disappointing to certain words used here which may seem like a garnered or gathered resentment. As a customer if you’ve felt this way then we are truly sorry again .. on behalf of our staff and management. We have and will never take customers lightly . As a restaurant for the past decade in trichy we have always been committed to quality and taste and there is no arrogance we have developed rather than sticking onto this policy . However we are always on the move and never stick to dust with past glory . This is one such rarest of reviews we receive, and we will not take this lightly .. and promise to serve you better the next time and as always we have done live upto our name which we have garnered over the past decade only for our quality and taste and not by any promotions like newer or recent peers or corporates .
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Pizza, Grill, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
© OpenStreetMaps
contributors
Address
Thillainagar, 11th Cross E Rd, Tiruchirappalli, Tamil Nadu, India
Features
Сredit cards accepted
Outdoor seating
Delivery
Takeaway
Booking
Not wheelchair accessible
Parking
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