Soul Wraps

Name: Soul Wraps
Address: near Manaveeyam Veedhi, Thiruvananthapuram, Kerala, India
Telephone: +918921970307
Price range: $
Rating: 4.2

557 votes

#229 of 3234 restaurants in Thiruvananthapuram

Middle Eastern

$$$$ Price range per person INR 100

near Manaveeyam Veedhi

Thiruvananthapuram, Kerala, India

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After enjoying Natural History Museum, it may be a good idea to visit this restaurant. Here you will be able to taste nicely cooked shawarma and good chicken wraps. At Soul Wraps, you can order food as a takeout. The staff is gracious that's what makes this place so nice. Fast service is something guests agree upon here. It's a pleasant place with the charming atmosphere. Google users awarded this spot 5.

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takeaway food delivery great service dinner

meat fries roti crispy fries chicken wraps chicken roti

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Ratings of Soul Wraps

Zomato

(4.1/5)

482

Google

(5/5)

Visitors' reviews on Soul Wraps

/ 135

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Vivek George Thomas 5 months ago on Zomato

I am not sure about how to rate the order this time, I ordered for a loaded shawarma or full meat as they call it. In the description it reads original authentic Lebanese kuboos, and I also opted for an add on vegan cheese option just to test the taste out. So I am really unclear about the order I received. One it was in Rumali roti, this has happened in the past once I ordered the box shawarma and instead of two Kuboos they gave one very dry Rumali roti and they told folks at zomato, next time I come in they will ensure I get the right item. So I just let it slide. This time around the entire shawarma is based on Arabic kuboos and I got the whole thing wrapped in Rumali Roti. I really don't understand the concept of shawarma in Rumali Roti, it plain sucks (my pov), I have lived in the Middle East for 20 years and even the basic cafeteria run shawarma they don't use Rumali roti - Saj bread is another preference for people, but that is not the case here. Second I couldn't trace or see the vegan cheese I asked for, so no idea if that's incorporated - is it a spread or is it a slice or is it shredded in form no clue. Thirdly I got couple of cartilage pieces - again only in Kerala - shawarma comes with cartilage instead of shavings of chicken it's diced chicken with a whole lot of sauce. In the main description there is a legend that indicates the shawarma is spicy. But only when you read the preview in your orders you see peri peri and zesty something as the choice. No idea if this essay benefits the owners or the readers. Hoping that shawarma is presented as shawarma itself one day in Trivandrum/Kerala.

Soul Wraps 4 months ago

We sincerely apologize for the inconvenience you faced with your recent order. Due to an unexpected staff issue, our team may not have been able to check in with you as they usually do. Further to our enquiry, Arabic Kuboos was out of stock at the time, so the staff provided Rumali Roti instead, which is priced higher. We completely understand your concerns and regret that this did not align with your expectations. We also acknowledge the issue with the quantity of vegan cheese add-on. Your feedback is invaluable in helping us improve our service. As a gesture of goodwill, we are pleased to process the refund of ₹137 as requested. We truly appreciate your patience and hope to serve you better in the future.

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