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Response from the owner
a month ago
Dear Mr. Nag, Thank you for choosing Taj Bengal, and for sharing your feedback. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. There can be no greater delight for the team and I, than when our guests feel ‘at home’ with us during their stay. Thank you also for your heart warming appreciation of our colleagues who were delighted to receive your approval of the service and food they prepared. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them. We look forward to an opportunity to be of service again, and would request you to let us know when you plan to visit. It would be a pleasure to welcome you back. Warm regards, Arnab Chatterjee General Manager