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Response from the owner
a month ago
Dear Sir, Thank you for taking the time to share your experience with us. We are truly sorry that your stay did not meet your expectations. Our goal is to provide all of our guests with a comfortable and enjoyable visit, and it’s disappointing to learn that we fell short in your case. We would appreciate the opportunity to learn more about the specifics of your experience so that we can address the issues you encountered and ensure that they do not happen again. Please don’t hesitate to contact us directly at 9007982002, as we would like to make things right. Your feedback is important to us, and we hope to have another opportunity to provide you with a better experience in the future. Warm regards, Team Hotel Royal Bengal