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Response from the owner
a month ago
Dear ആദിത്യ, First of all, we sincerely apologize for the bad experience you had with our service and delivery. ഇത് ഒരിക്കലും സംഭവിക്കേണ്ടതായിരുന്നു, ഞങ്ങളുടെ delivery team-നെയും service staff-നെയും ഇതേകുറിച്ച് ഇൻഫോ കൊടുത്തു. We take your feedback very seriously and assure you that we are working hard to improve. Please allow us a chance to serve you better next time. If possible, kindly share your number via WhatsApp at 9526067639 so we can understand more and offer a suitable resolution. Team shan hotel Thank you for helping us grow