Royal Momo's Cafe 1st (Main Outlet)

Hello Phantom Rides, We appreciate you taking the time to share your review with us. We're glad to hear that our Momos arrived hot and that you enjoyed the taste, although we understand that the packaging could have been better. We apologize for the delay in your order and will work on improving our delivery timings to ensure that our customers receive their orders promptly. We appreciate your feedback on the packaging of our fried Momos and will consider your suggestion to use paper boxes to maintain their crispy texture. We're also sorry to hear that our Schezwan chutney was a bit run down, but we're glad that it was still enjoyable for you. Thank you for your recommendation and for choosing to order from us. We value your feedback and will work on making improvements to ensure that our customers have an exceptional experience with us. Warm Regards, Team Royal Momo's Cafe

Dear Sayali Ji , I am deeply sorry to hear that your experience at Momo's Cafe was marred by the quality of our paneer chilly. We take all feedback seriously, especially when it comes to the well-being and satisfaction of our customers. I want to start by acknowledging your disappointment and frustration with the rubbery paneer used in the dish. That's completely unacceptable, and I apologize for the distress it caused. I would like to assure you that we take immediate action to address your concerns. I would like to request you to share the details and photos you mentioned with our customer service team on 079724 75899. We will investigate this matter right away and take necessary steps to ensure that our food quality meets the high standards we strive for. Please know that we value your feedback and would like to make things right. Your satisfaction is our top priority, and we will do everything possible to prevent such incidents from happening in the future. Once again, I apologize for the inconvenience and disappointment caused. We appreciate your feedback and would like to invite you to give us another chance to serve you better. Warm Regards, Team Royal Momo's Cafe 1t (Main Outlet)