ROCCA

Name: ROCCA
Address: First Floor, Hyatt Regency, Lucknow, Uttar Pradesh, India
Telephone: +915224261111
Price range: $$$$
Rating: 4.5

820 votes

#34 of 561 cafeterias in Lucknow

Asian, Italian, Vegetarian options

$$$$ Price range per person INR 2,000

First Floor, Hyatt Regency

Lucknow, Uttar Pradesh, India

Indira Nagar

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This restaurant serves Italian cuisine. Order tasty Italian pasta, chicken and makhani. Based on the reviewers' opinions, waiters offer good tiramisu, jalebi and croissants here. At ROCCA, guests can have delicious wine. It's time to degustate great fresh juices, fruit juice or cold coffee.

The cozy atmosphere of this place allows visitors to relax after a hard working day. The cool staff meets you at this spot all year round. People mention that the service is spectacular here. Prices at this restaurant claim to be attractive. From the guests' point of view, the decor looks nice here. Based on the users' feedback on Google, ROCCA deserved 4.4.

Frequently mentioned in reviews

large vegetarian

plenty of parking

5Meal type

highly recommend

pasta chicken rice soup pizza cheese

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Ratings of ROCCA

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Google

(4.4/5)

621

Trip

(4.7/5)

199

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Prakhar Verma a month ago on Google

We visited Rocca at Hyatt Regency Lucknow for a birthday celebration with a group of 12 people. The ambience and location are quite pleasant, and during our visit the Christmas decor added a nice festive touch. They were also serving red wine and hot chocolate, which suited the seasonal setting well. Valet parking was available, which made things convenient. The food was genuinely good, and there is nothing to complain about in terms of taste or quality. However, the service timing was an issue. Even the starters took around 35 minutes to arrive, which felt quite long, especially when we were expecting at least the soups to be served earlier. While the food did redeem the wait, a faster start would have made the experience better. One clear disappointment was the hot chocolate. What was served felt more like milk mixed with chocolate powder rather than a proper hot chocolate, and this is an area where there is definite scope for improvement. Another major concern was service staffing. Despite having a 12-seater table booked in advance, only one server was assigned to our table. The staff member was clearly overworked, which led to slow service throughout the meal. For a group of this size, having two or three servers would have been more appropriate and would have improved the overall experience for both guests and staff. We ordered tomato basil soup, mushroom starters, heeng matar ki tikki, lehsuni mirchi ka paneer tikka, aloo bhi di ki gharonda sabji, diwani handi lazeez, arhar dal tadka, dal makhani, bhuna pyaaz kaju pulao, laccha paratha, aloo stuffed kulcha, tandoori roti, and cucumber mint raita. Overall, the ambience, location, and food quality work in Rocca’s favor, but delays in service, understaffing for large groups, and the poorly executed hot chocolate brought the experience down. With better service management, this could be a much stronger dining destination. Meal type: Dinner Price per person: ₹1,600–1,800 Food: 4 Service: 1 Atmosphere: 4 Recommended dishes: Raita Vegetarian offerings: Large vegetarian selection, Vegetarian menu or section, Clearly labelled vegetarian dishes

Response from the owner a month ago

Dear Prakhar, We’re grateful for your feedback, and sorry to hear about your experience during your stay with us. We regret any inconvenience caused and are working to improve our service. Please reach out to us at [email protected] with any information that you think would help us in serving you better. Best regards, Roshan Mendonsa General Manager Hyatt Regency Lucknow

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