Riyasat-e-Biryani

Hi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the ambiance and found it a great spot for both family and friends. We're especially glad you loved the Mutton Chops, Shaadi Ka Biryani, and our signature desserts like Muzaffar – your kind words mean a lot to our team! We truly appreciate you taking the time to share your experience and for uploading the lovely images too. Looking forward to welcoming you back again soon for another delicious visit! ️ Regards Riyasat Team

Dear Mr. Madhan Kannan, We're truly sorry to hear about your experience and sincerely apologize and appreciate you bringing this to our attention. You’re right to be upset — the Chicken Shami Kabab was previously part of our menu, and it seems the menu hadn’t been updated, which led to the unfortunate misunderstanding, and we sincerely apologize for the confusion it caused. It’s no longer a part of our offerings, and we should have communicated that clearly from the beginning. What’s even more disappointing is how the situation was handled by our staff — that is not the level of service we stand for. We’re addressing this internally to ensure our team takes accountability and prevent such issues in the future and always communicate with honesty and respect. We truly regret the inconvenience caused and hope you’ll consider giving us another chance. Please don’t hesitate to ask for the manager directly if you choose to visit again — we’d appreciate the opportunity to make it right for you. Regards, Riyasat Team

Good afternoon Mr. Ankur Mohan, Thank you for taking the time to share your honest feedback. We’re truly sorry to hear that our Kolkata Biryani didn’t meet your expectations. Our version follows a recipe that’s been carefully developed and is actually quite popular among our Bengali guests who appreciate its unique flavor and style. That said, we understand that food preferences can vary, especially with regional dishes like Kolkata Biryani. We also take your comments about the rice texture seriously and will be reviewing this with our kitchen team to ensure consistency in preparation. We’re grateful you enjoyed the chicken and potato, and we appreciate your kind words about the service. We do hope you’ll consider giving us another try — perhaps one of our other biryanis that may suit your palate better. Regards, Riyasat Team