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Response from the owner
11 days ago
Dear Harshad Patil We sincerely apologize for the frustration and inconvenience you experienced with your order. It's disappointing to hear that we didn't meet your expectations and failed to fulfill your cake request accurately. We are reviewing our communication process and order handling to ensure that such mistakes do not happen in the future. Your feedback is vital for us to improve. Thanks, Team Ribbons and Balloons