Ranch at Big Banyan Vineyard & Resort

Dear Guest, Ranch at Big Banyan Vineyard and Resort ! Thank you for sharing your feedback regarding your recent group stay with us. We are pleased to note your appreciation of the property maintenance, cleanliness of rooms, and comfort of the cottages. However we regret to learn that certain aspects of your experience did not align with your expectations. We would like to profess that the The wine tour and wine tasting are available for guests on prior intimation and on actual charges, participation in these activities is based on guest preference, and in this instance, our records indicate that they were declined. Moreover we donot apply discounts on our in-room dining bills of external delivery platforms, as pricing structures and service models differ. We understand this may have caused confusion, and we will ensure clearer communication on this matter going forward. While we regret that your experience fell short of expectations, we hope to have the opportunity to welcome you once again. Regards Shyamalendu Rarhi Resident Manager

Dear Guest, Greetings from Big Banyan Vineyard & Resort! We genuinely appreciate your positive feedback. At Ranch our goal is to provide exceptional hospitality to all our guests, and we are elated to learn that we not only met but exceeded your expectations. We look forward to the opportunity of welcoming you back for another memorable dining experience at our restaurant in the near future. Regards Shyamalendu Rarhi Resort Manager

Dear Guest, Greetings from Big Banyan Vineyard & Resort! We genuinely appreciate your positive feedback. At Ranch our goal is to provide exceptional hospitality to all our guests, and we are elated to learn that we not only met but exceeded your expectations. We look forward to the opportunity of welcoming you back for another memorable dining experience at our restaurant in the near future. Regards Shyamalendu Rarhi Resort Manager