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Response from the owner
7 days ago
Dear Mamamia, We are truly sorry to hear about your recent experience with us. This is certainly not the standard we maintain at Pivaas Pure, and we understand how disappointing this must have been, especially as a repeat customer. We follow strict hygiene protocols, so we take such feedback very seriously and will investigate this matter immediately with our kitchen team to ensure it never happens again. We would appreciate it if you could share your order details with us at +917005571936/[email protected] so we can address this directly and make things right for you. We value your trust and hope you will give us a chance to serve you better in the future. – Team Pivaas Pure