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Palace heights

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1346 votes
Indian, Vegetarian options
Open now 12AM - 11:59PM
$$$$ Price range per person INR 1,000
Palace heights on map
© OpenStreetMaps contributors
9FRG+HVX
Hyderabad, Telangana, India
Osmania Medical College
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The interior of Palace heights
The exterior of Palace heights
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Food at Palace heights
Meals at Palace heights
Food at Palace heights
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This restaurant offers you nice food and a place to rest after a long walk around King Kothi Palace (Nazri Bagh Palace). Visitors indicate that it's fine to go here for the Indian meal. Perfectly cooked fried prawns, butter chicken and kebabs can be what you need. Most guests of Palace heights say that tasty ice cream is served here. Take your chance to taste good beer. This place is known for delicious fruit punch.

You can enjoy live music in the evening. If you look through the guests' reviews, the staff is well-trained at this place. Nice service is something clients like here. From the visitors' viewpoint, prices are reasonable. You will definitely appreciate the charming ambiance and beautiful decor. But google users rated this spot and it didn't get a high rating.

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Visitors' reviews on Palace heights

/ 398
Jay Request content removal
The ambience, setting is great. The food is good too and so is service. But one can notice the difference. I have been frequenting this place from it’s inception and since the time it was white napkin service. The food and service are still very very good but it used to be outstanding. Still can recommend for anyone who would like to have a good meal with a view too. Service: Dine in Meal type: Lunch Price per person: ₹1,000–1,200 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Steak Sizzler, Veg Soft Noodles, Tandoori Platter Vegetarian offerings: Vegetarian menu or section
Shaik Saif Request content removal
To say that my recent experience at The Palace Heights was a disaster would be an understatement. This establishment has redefined the meaning of unprofessionalism and contempt for customers. Despite having a confirmed reservation, my family and I were arrogantly turned away at the door by staff who behaved as though accommodating guests was a burden rather than their job. The staff’s behavior was nothing short of hostile and disrespectful. There was no apology, no attempt to resolve the situation, and zero accountability for their failure to honor our reservation. Instead, we were met with sneers, dismissive gestures, and a shocking lack of basic courtesy. The term “customer service” clearly holds no meaning here. What kind of establishment treats guests with such blatant disregard? To deny a reserved table and then compound the insult with rude, unapologetic behavior is unforgivable. The Palace Heights has proven itself to be a place that thrives on negligence and arrogance, valuing neither patrons’ time nor their dignity. This was not just a minor inconvenience – it was a humiliating ordeal for my family, who had been looking forward to a special evening. The management should be ashamed of fostering such a toxic environment. If you value your time, money, or self-respect, stay far away from this appalling establishment. We will never return, and I urge anyone considering dining here to think twice. The Palace Heights deserves nothing but scorn for its utter failure to uphold even the most basic standards of hospitality. An absolute embarrassment to the industry. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1
Shaik Al Marwaan Request content removal
I had the worst experience at this restaurant due to their mismanagement and rude staff. If there was an option for giving a negative rating I would love to do that, I had made a reservation a day in advance and paid them, yet when I arrived with my whole family, they refused to let us sit at our table without any valid reason. Instead of apologizing or offering a solution, the staff was extremely rude and dismissive, even using abusive language when I questioned them. Their unprofessionalism and complete lack of customer service made the entire experience frustrating and humiliating. The pictures I shared are blur, but they were the head of management and the main people who misbehaved with me, I asked them to call the manager instead of calling they said "he will not come or else come tomorrow"(These kind of attitude they carry) I would never recommend this place to anyone who expects basic respect and decency. Service: 1 Atmosphere: 1
Indian, Vegetarian options
Open now 12AM - 11:59PM
$$$$ Price range per person INR 1,000
Palace heights on map
© OpenStreetMaps contributors
9FRG+HVX
Hyderabad, Telangana, India
Osmania Medical College
Address
Osmania Medical College
9FRG+HVX, Hyderabad, Telangana, India
Features
Сredit cards accepted Booking Delivery Takeaway Parking Wheelchair accessible
Opening hours
SundaySun 12AM-11:59PM
MondayMon 12AM-11:59PM
TuesdayTue 12AM-11:59PM
WednesdayWed 12AM-11:59PM
ThursdayThu 12AM-11:59PM
FridayFri 12AM-11:59PM
SaturdaySat 12AM-11:59PM

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