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Response from the owner
a month ago
Dear Liju K Nair, Thank you for taking the time to share such a detailed review of your visit. We truly appreciate your honest feedback and are glad to hear that you gave us a try with your family. We regret the longer wait time you experienced, especially during peak hours—we’re actively working on improving both our seating and service speed to ensure a smoother dining experience. Your points regarding portion size, washroom facilities, and ambient experience are well taken and will be seriously considered for improvement. Thank you once again for visiting and for your thoughtful suggestions. We hope to serve you better on your next visit! Warm regards, Team NMRS