Murugan Idli Shop

Thank you for sharing your thoughts, we value your input. We strive to provide excellent service and quality food to all our guests, and it is clear that we fell short in your case. Please feel free to share any specific suggestions ([email protected]) where you felt we could improve. We hope to have the opportunity to serve you better in the future.

We sincerely regret for your recent experience at our Murugan Idli Shop. Your feedback regarding discovering a plastic piece in the Variety Rice has been received with the utmost seriousness and concern. First and foremost, we deeply regret the distress and inconvenience this incident has caused you. We understand how shocking and alarming this must have been, and we are grateful that no harm occurred. At our establishment, the safety and satisfaction of our customers are our highest priorities, and we are disheartened to learn that we fell short of your expectations. Please know that we have escalated this matter to our quality control team, and a thorough investigation has been initiated. We are reviewing our procedures to ensure such incidents are prevented in the future. We will also be retraining our staff to reinforce strict adherence to safety and hygiene standards. We deeply regret any lack of timely communication regarding your complaint and assure you that we are taking corrective measures to improve our response system.