Munnar Forest Nest is famous for its great service and friendly staff, that is always ready to help you. Google users who visited this place state that the most suitable score is 4.7.
Great place to go with family. The rooms and tents are really good. The place is really good if you are looking for a place with calm and quiet area enjoying the nature, and also if you are planning for a remote work the place is really cool as it have proper network coverage. Service: 5
I booked the hotel by calling them and giving 25% advance money. Just the day before the stay, I called them to confirm the stay and came to know they didn't actually book the room they confirmed me long back, due to a mistake at their end. So they offered me a different room, with no reduction in price. Even though I was not completely fine, there was no way left for me to get another hotel at that time. So, I accommodated their issue. The next day my daughter became ill and we had to cancel the Munnar trip and directly come back home without completing the trip. When I called them ASAP in the morning to cancel the booking, they changed the tone and refused to give any refund. Even though I accommodated their side of the issue just a day earlier, they completely ignored a genuine problem at my side. Didn't expect this behaviour. Service: 1