Thank you so much for letting us know. We’re really sorry to hear that you had an issue with the product. We take every bit of feedback seriously and would love to understand more about what happened so we can look into it. Even if it's not fully clear where the issue came from, we’d still like to make it up to you and ensure you have a better experience next time. If you don’t mind sharing a photo or a little more about what went wrong, it’ll really help us investigate and improve.
Hey Bhairavi, we’re extremely sorry that a product past its best before date reached you- that should never have happened. This is a serious lapse on our part, and we’re already putting in new SOPs, so we can make sure it doesn’t happen again. We’d like to offer you a full refund or replacement right away if Zomato has not already given a resolution, and truly appreciate you bringing this to our attention.