Millers The Luxury Club

Name: Millers The Luxury Club
Address: beside Social, Pune, Maharashtra, India
Telephone: +918282818157
Price range: $$
Rating: 4

3488 votes

#42 of 1498 clubs in Pune

Fast food, Dessert

ClosedOpens at 12PM

$$$$ Price range per person INR 950

beside Social

Pune, Maharashtra, India

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Millers The Luxury Club is pretty near Shree Siddheshwar Ganesh Mandir. It's a pleasant experience to eat nicely cooked nacho chips, kebabs and grilled chicken. Do not go away without trying good chocolate roll, chocolate kebabs and chocolate custard. A lot of reviewers mark that you can drink good draft beer, liqueur or whiskey at this bar. It is cool to enjoy great chocolate frappe, hot chocolate or lime juice.

Musicians play live music in the evening. The high ratings of Millers The Luxury Club wouldn't be possible without the appealing staff. From the guests' point of view, prices are attractive. The modern decor and quiet ambiance let clients feel relaxed here. 4 is what this place received from the Google rating system.

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Pragati Aalone Jain 8 days ago on Zomato

Shilpa helped us a lot. Very good service

Millers - The Luxury Club 8 days ago

Hey Pragati!We're thrilled to hear that Shilpa provided excellent service during your visit! Our team strives to ensure every guest feels taken care of, and it's wonderful to know we hit the mark. Thank you for your kind words!Millers heard you loud and clear! next time, the fun’s right here!

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Surbhi Shah 9 days ago on Zomato

Food is very expensive and very less quantity. Rest all were awesome like service, taste, ambience, music.

Millers - The Luxury Club 9 days ago

Hey Surbhi!Thank you for your review! We're thrilled to hear that you enjoyed the service, taste, ambience, and music during your visit. We always strive to create a wonderful experience for our guests. We appreciate your feedback regarding portion sizes and pricing, and we’ll take it into consideration as we continue to improve. We hope to see you again soon!Millers heard you loud and clear! next time, the fun’s right here!

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kiran saluja 2 months ago on Google

One-star review, specifically for the manager who lacks basic courtesy and customer service skills. His name was Shoaib (if he provided it correctly). The other staff-were far more professional and accommodating than him! People like this should not be in customer-facing roles. We arrived at 8:15 PM as a party of two and requested to sit in the outdoor couch section, which was completely empty at the time. The manager refused, claiming it was reserved. Left with no choice, we sat in uncomfortable chairs. By the time we were nearly done—around 10 PM—the couch section was still unoccupied. I called the manager over to point out that he should have been more considerate, but instead of acknowledging the situation, he rudely insisted that he told us he would only offer it if there was a cancellation. He then started arguing without context and even stated that table bookings are held for just 30 minutes—so do the math. Essentially, we paid a high bill to sit uncomfortably while the supposedly reserved section remained empty. The entire experience was ruined. I can’t believe I once liked this place! Additionally, for marketing purpose they gave us a cakeboard and let us cut the cake on the unoccupied couch section! So lol ! Shoab attaching the unoccupied couch photos till 10.30pm for you to be more considerate and learn to be customer friendly. And just to add, we did mention we would move to the chair section if a larger crowd came in cos we understand we were just 2 of us , but NO ! Waste of money and energy! Food: 3 Service: 1 Atmosphere: 3

Response from the owner a month ago

Hey kiran! We sincerely apologize for the disappointing experience you had during your visit. Your feedback regarding the service from our manager, Shoaib, is concerning and certainly not what we strive for. We are committed to providing exceptional customer service, and it seems we failed to do so in your case. Please rest assured that we will be addressing this matter internally to ensure our team is trained effectively on courtesy and hospitality. Thank you for bringing this to our attention. Millers heard you loud and clear! next time, the fun’s right here!

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