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Response from the owner
a month ago
Hi Arshdeep Brar, I’m really sorry to hear about your experience with the extra charge for ketchup and the trouble with Google Pay. We completely understand how frustrating that must have been, especially when you expected smoother service. Your feedback about the payment process and our team’s response is important to us, and we’ll be sharing this so improvements can be made. Thanks for letting us know—your experience matters a lot to McDonald’s. Warmly, McDonald's