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Response from the owner
a month ago
Hi Vikram, I’m really sorry to hear about your experience with the billing counter staff and that your order felt cold. Your feedback about the behaviour and service is important to us, and we truly want every visit to be a positive one. We’re looking into this right away to make sure it doesn’t happen again. Thanks for bringing this to our attention—your experience matters a lot. Hope you’ll give us another chance to do better. – McDonald's Team