M
Response from the owner
a month ago
Hi Peeyush Kakkar, thank you for sharing your experience with us. I’m really sorry to hear that the staff knowledge and coupon usage didn’t meet your expectations, and that following the on-screen instructions wasn’t enough this time. We want every visit to go smoothly, so we’ll definitely work on improving our team’s training and support. We appreciate you bringing this to our attention, and hope you’ll give us another chance to make it right at McDonald's. Take care!