McDonald's

Name: McDonald's
Address: RTN Square, New Municipal No. 366 Of Matadahalli Further Extension Higher Division Ward No. 98 of, Rabindranath Tagore Nagar Main Rd, Bengaluru, Karnataka, India
Telephone: +919321901479
Price range: $$
Rating: 4.3

4441 votes

#1566 of 12137 fast food in Bengaluru

76 more branches to eat in Bengaluru

Fast food, Dessert, Vegetarian options

ClosedOpens at 11AM

$$$$ Price range per person INR 200 - INR 400

RTN Square, New Municipal No. 366 Of Matadahalli Further Extension Higher Division Ward No. 98 of, Rabindranath Tagore Nagar Main Rd

Bengaluru, Karnataka, India

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McDonald's is distinguished by interior and food

You can get some fresh air at the outside area of McDonald's

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Food delivery is an important advantage of this restaurant. McDonald's offers good spicy chicken, French burgers and paneer. It's time to degustate great coffee. Visitors don't like ice cream at this place.

Most guests state that the staff is nice. The fast service shows a high level of quality at this spot. Low prices are what you are to pay for your meal. At this restaurant, people can enjoy the calm atmosphere. As for the Google rating, McDonald's achieved 4.3.

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Ratings of McDonald's

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Visitors' reviews on McDonald's

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Elizabeth Thomas 2 months ago on Google

Horrendous Experience at McDonald's – RTN Branch To whom it may concern, Responding again. I have provided all details in the below description. Please speak to the staff, check your cameras and you'll know. I won't be writing anything more through a separate email. -------------------- I gave elaborate details iny first review and yet was asked for elaborate review.. pics were also shared. Please read properly by clicking more. _-----------_------------- I am a regular customer at your RTN branch, both for dine-in and Zomato orders. However, my visit today was the worst experience I’ve ever had at a McDonald’s—marked by technical failures, poor service, hygiene issues, and shockingly unprofessional behavior from staff. Upon arrival, of the three self-ordering kiosks, only one was functional. With a queue forming, we opted to place our order at the counter—this is where the ordeal began. I specifically requested two Minecraft meals, each with 9 nuggets, 1 McChicken burger, a drink, and no fries—clearly stating the same combination for both meals. I even clarified that we wanted two meals to get two Minecraft cards. The order taker seemed unsure of the system, required assistance, and I stood at the counter for nearly 10 minutes just to place a simple order. When we went to be seated, the table we chose was visibly dirty. I requested a staff member walking by to have it cleaned. She ignored me completely, gave me a blank stare, and walked off—only to join other staff in loud, casual conversation at the counter. After waiting a few minutes and seeing no action, I had to interrupt their chit-chat and insist someone clean the table. Only then did someone respond. Even worse, while we waited, the same staff member who ignored my request kept staring at us in an uncomfortable, hostile manner. I asked her and then the manager, Farhana, why this was happening. Farhana intervened and told her to stop—but not before the damage was done. This behavior was disturbing and completely unacceptable. Then came the order—completely wrong. Despite stating it multiple times, we were given fries, and the burgers were missing. When I pointed it out, the same staff member who took the order interrupted me rudely and began screaming. I asked her not to shout, but she continued. I had no choice but to re-purchase the burgers—paying extra for what I originally ordered. This level of miscommunication and poor listening is appalling. As if that wasn’t enough, a man in an olive-green tee and blue cap—who appeared to be associated with the staff—started staring at us repeatedly, even sitting next to our table at one point. He smelled awful and made the experience even more intolerable. I later saw him speaking to staff and the manager, suggesting he may have been an employee himself. To summarize: Broken self-service machines Incompetent ordering process Dirty tables left unattended Rude, dismissive staff Invasive and inappropriate behavior Incorrect orders and lack of accountability Extremely poor hygiene from someone appearing to be staff The only silver lining was Manager Farhana, who remained calm and acknowledged the issues. However, it is blatantly obvious that this team lacks training in basic customer service, hygiene, communication, and professionalism. Attached are photos showing another filthy table that was never cleaned. I sincerely hope you take this complaint seriously. This experience was not just disappointing—it was appalling. Food: 5 Service: 1 Atmosphere: 2

Response from the owner 2 months ago

Hi, We would like to know the reason behind such low ratings. Please share your elaborated issue with the contact details at [email protected] and we will assist you further.

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Anitha JS 2 months ago on Google

I took a paneer wrap. I ordered it from the touch screen in the restaurant and the ingredients that were on the screen were not in the paneer the wrap the same thing happened with the aloo tikki burger. The manager is not even worried about the customers and about the chef they are the worst because they are not putting the proper ingredients as shown in the picture. I do not recommend this place Service: Dine in Meal type: Dinner Price per person: ₹200–400 Food: 4 Service: 1 Atmosphere: 2

Response from the owner 2 months ago

Hi, We would like to know the reason behind such low ratings. Please share your elaborated issue with the contact details at [email protected] and we will assist you further.

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Damis Omar M.P 3 months ago on Google

I have given one star because I cannot give Zero Stars. Beware of this restaurant. They do not answer calls. They also delay your order for very long time and you will stop feeling hungry by then. Very pathetic service . Don’t order here. Food: 3 Service: 1 Atmosphere: 1

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Fast food, Dessert, Vegetarian options

ClosedOpens at 11AM

$$$$ Price range per person INR 200 - INR 400

RTN Square, New Municipal No. 366 Of Matadahalli Further Extension Higher Division Ward No. 98 of, Rabindranath Tagore Nagar Main Rd

Bengaluru, Karnataka, India

Address

RTN Square, New Municipal No. 366 Of Matadahalli Further Extension Higher Division Ward No. 98 of, Rabindranath Tagore Nagar Main Rd, Bengaluru, Karnataka, India

76 more branches to eat in Bengaluru

Features

Сredit cards accepted No outdoor seating Delivery Takeaway Not wheelchair accessible

Opening hours