Mannat Murthal

Dear Monika Thank you for taking the time to share your feedback. I'm truly sorry to hear about the experience you had during your recent visit—it falls far short of the standards we aim to maintain. From the unpleasant smell in the outdoor seating area to the confusion around where you could be comfortably seated, we clearly let you down. It’s disappointing to hear that even after relocating several times, the tables were not cleaned properly, the indoor air conditioning was not functioning, and ultimately, the food did not meet expectations—with the pakoras undercooked and poorly presented. Please accept our sincerest apologies for the inconvenience caused. We understand how frustrating it must have been to face one issue after another, and I can assure you this is not the experience we want our guests to have. We are taking your feedback seriously and have already escalated this to our operations and kitchen teams to ensure immediate improvements are made—particularly regarding cleanliness, food quality, and customer communication. As a gesture of goodwill we would like to offer you 15% off your next visit. , we would be happy to invite you back for a better experience, on us. If you have any further feedback or would like to share more details, please feel free to reach out to us at [email protected] along with your contact details. Thank you again for bringing this to our attention. Your experience helps us improve, and we hope to have the opportunity to serve you better in the future. Warm regards, Team Mannat Dhaba

Dear Mukesh Kapoor Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at [email protected] with any further comments or suggestions? We hope you would give us another opportunity to serve you and look forward to welcoming you back. Regards, Team Mannat Dhaba