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Response from the owner
a month ago
Dear Nimboo, Thank you for taking the time to write a detailed review about your recent experience at our Local Bar in Karwar. We deeply apologize for the inconvenience you faced. We understand that the service was not up to the expected standard and there were errors with your bill. Please be assured that this is not typical of our standard. We are taking your feedback seriously and addressing these issues with our staff to ensure this does not happen again. We also appreciate your positive comment about our staff member who taught you some Konkani, we strive to provide an engaging and friendly environment for our guests. We understand your decision not to return, but we truly hope to have another chance to give you the service that you deserved. Please contact our customer support if you have any further queries or concerns. Best Regards, Local Bar, Karwar