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Response from the owner
a month ago
Dear Mr. Bajait, Thank you for sharing your feedback with us. We are truly sorry to learn that your recent experience did not meet expectations. Please accept our sincere apologies for the issues you faced with food quality, cooling, and service. This is certainly not the standard we strive to maintain at Le Méridien Nagpur. Your comments have been shared with our culinary and service teams to take immediate corrective action. We would greatly appreciate the opportunity to connect with you directly and restore your confidence in us. Please do share your contact details at [your email/phone]. We hope to welcome you back soon and provide you with the seamless experience that we are known for. Warm regards, Sagar Gaonkar General Manager