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Response from the owner
15 days ago
Dear Chinmay, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your visit to our Nehru Place Metro Station outlet didn’t meet your expectations, especially after receiving a recommendation. While we’re glad you enjoyed the kebabs, we regret that the rolls did not live up to your expectations in terms of taste and portion size. Your feedback is important and has been shared with the concerned franchise team to look into the quality and value being offered. We always strive to maintain consistency across all our outlets, and its company-owned operated Outlet, and we take feedback like yours seriously to help us improve. If you’re open to it, we’d love to connect with you further. Please drop your contact details and query at [email protected], so we can better understand and address your concerns. Thank you once again for your honest feedback. Team Khan Chacha