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Response from the owner
2 months ago
Dear Guest, Thank you for sharing your feedback. We deeply regret to hear about your experience during the Christmas lunch at Fairfield by Marriott Belagavi. Please accept our sincerest apologies for the shortcomings you faced with the food and service. At Fairfield by Marriott Belagavi, we are committed to delivering exceptional experiences to our guests, and it is disappointing to learn that we did not meet your expectations on this occasion. Your concerns about the food quality and staff behavior have been noted and will be addressed with the utmost priority. We would greatly appreciate the opportunity to connect with you and understand more about your experience so we can work towards making things right. Kindly share your contact details with us at or let us know a convenient time for our team to reach out to you directly. We value your feedback and thank you for bringing this to our attention. We hope to have the chance to welcome you back in the future and provide you with the true Fairfield experience. Best Regards, Jitin Kapoor, Hotel Manager.